These Terms of Service govern your use of the Busy Bees Creative Studio website and your purchase of products from us. By placing an order, you agree to be bound by these terms.
Busy Bees Creative Studio is a trading name operated by Busy Bees Creative Studio Limited, located at Wainstalls Mill Suite 1, Wainstalls Road, Halifax, HX2 7TJ.
Contact: bu********************@***il.com
When you place an order through our website, you are making an offer to purchase products from us. We reserve the right to accept or decline your order at our discretion.
Your order is accepted when we send you an order confirmation email. This email confirms that a contract has been formed between you and Busy Bees Creative Studio.
We reserve the right to refuse or cancel any order if:
All prices are displayed in British Pounds (£) and include VAT where applicable.
We reserve the right to change prices at any time, but price changes will not affect orders that have already been accepted.
Payment is required in full at the time of ordering. We use Stripe to process secure payments. We accept all major credit and debit cards.
Payment card details are processed and stored securely by Stripe and are not stored on our servers. Stripe’s processing is subject to their own terms and privacy policy.
If payment fails or is declined, your order will not be processed.
We make every effort to display product colours, images and descriptions as accurately as possible. However, we cannot guarantee that your device’s display will accurately reflect the actual colour or appearance of products.
For personalised items, you are responsible for providing accurate customisation details including:
We will produce items exactly as specified in your order. Please review all details carefully before submitting your order.
Production times and delivery options are detailed on our Delivery Information page.
Production times begin from the date we accept your order, not from the date of order placement.
While we make every effort to meet estimated delivery times, these are estimates only and we cannot be held liable for delays caused by circumstances beyond our control, including but not limited to courier delays, adverse weather, or supplier issues.
When you provide logos, designs, images or other content for customisation, you confirm that:
You agree to indemnify us against any claims arising from your use of copyrighted, trademarked or otherwise protected content without proper authorisation.
All content on this website, including text, graphics, logos and images, is the property of Busy Bees Creative Studio or our licensors and is protected by copyright law.
You may not reproduce, distribute or use our content without our prior written permission.
We can produce items featuring registered trademarks only with proof of authorisation from the trademark owner. This includes sports team logos, brand names, and other protected marks.
We reserve the right to refuse orders that may infringe intellectual property rights.
Our Returns and Refunds policy is detailed on our Refunds & Returns page and forms part of these Terms of Service.
To the fullest extent permitted by law, Busy Bees Creative Studio’s liability is limited to the purchase price of the product in question.
We are not liable for any indirect, consequential or special damages arising from your use of our products or services.
Nothing in these terms excludes or limits our liability for:
Our products are intended for their stated purpose only. You are responsible for ensuring products are suitable for your intended use.
Garments should be cared for according to the care instructions provided. We are not responsible for damage caused by improper care or washing.
When ordering through a school or organisational partnership:
We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use and protect your personal information.
By placing an order, you consent to our use of your personal information as described in our Privacy Policy.
We may update these Terms of Service from time to time. Changes will be posted on this page with an updated “Last updated” date.
Continued use of our website and services after changes are posted constitutes acceptance of the updated terms.
If you have a complaint or dispute, please contact us at bu********************@***il.com and we will work to resolve the issue.
If we cannot resolve a dispute informally, you may wish to contact:
These Terms of Service are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
For questions about these Terms of Service, please contact us:
Busy Bees Creative Studio
Wainstalls Mill Suite 1
Wainstalls Road
Halifax
HX2 7TJ
Email: bu********************@***il.com
Last updated: November 2025.